training EFQM


"The path to perfection" (J2E)

About training: Each organization is unique, And of course aspiration different organizations. but, for many years, we have noted the similarities of all these aspirations and identified the key action steps, which are applicable to any organization.

During this 2-day training course you will learn to identify, at what level in your quest for perfection, you are, where would you like to be and how to achieve it. At the end of the course you will better understand, what is needed, to prepare for excellence, not only in terms of tools and methods, but also cultural development.

goal: development of skills of self-assessment by the EFQM Excellence Model and implementation to achieve business excellence program in your organization;

Main directions:

Understanding and using the self-assessment as a tool to improve;

Developing a roadmap for the implementation of the action plan;

Understanding how to prioritize actions for improvement;

Development plan for involving staff

Familiarization with the tools and methodologies to improve









"Leaders of Excellence" (L4E)

goal: ensure understanding and developing skills of the managers applying the EFQM Excellence Model in real production conditions. Using documents from the organizations of the state or the private sector, Participants will learn to identify the real application documents, from the public or private sector, and simple, effective tools, participants will learn, how to identify areas for improvement and implement a structured approach to effectively address this problem.

Do you want to learn how to use the EFQM Excellence Model to identify and implement improvements in their organization? Or want to learn more about the DMAIC cycle and other instruments, to identify root causes of problems and manage development projects?

Then this training is for you!

Main directions:

Basics of the EFQM Excellence Model, RADAR methodology and basic concepts;

Practicing skills of interpretation to assess the organization feedback report;

Applying DMAIC approach and support tools to improve;

Identify and work with the provinces to improve;

Business Excellence Matrix and development capabilities maps for your organization;


Benefits for the organization

Training "Leaders of the EFQM excellence" developed the c, to ensure the active involvement of staff of the organization in the process of using the EFQM Excellence Model and implementation of improvements. Upon completion of training, participants should be able to apply their skills to manage teams to improve or participate in self-evaluation.


The training program includes a set of exercises, discussions and presentations. In the course of practical training, participants will work with real application documents to the "Recognized for Excellence EFQM». In addition to this you will be able to review and update the features of your own organization.


participants, trained will receive an official certificate of EFQM «Leaders of Excellence EFQM - 1st level". the, participants, that within one year after the training is successfully implemented in your organization DMAIC improvement project or carry out self-evaluation using the Matrix Business Excellence, receive other additional certificate "Leaders of Excellence EFQM - 2nd Level".

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Training Validatorov EFQM

You would like to become a EFQM Validator project "Committed to Excellence"? You want to align their projects with the criteria of EFQM Excellence Model? Or maybe you want to learn how to use RADAR methodology for managing and structuring your projects to improve? Then this training is for you!

Main directions

Diagnosis of the assessment and integration of EFQM methodology, prioritization and implementation of projects to improve

The recognition of the achievements of project managers to improve and provide feedback

Using RADAR Methodology for structuring, monitoring and analysis of improvement projects

validator EFQM

Participation in the validation process provides valuable practical experience. It also promotes personal and professional development. EFQM validator to collect and analyze the data within the deadlines. He or she should make operational decisions and provide the organization qualitative feedback.

Upon completion of training, students receive an official certificate "validator EFQM»









IAT(The training of internal assessors): training goal

This course is designed to help you understand the choices, you have to do at the beginning of the internal evaluation of your organization, and help you decide, which approach or approaches will suit you best

Practical example - STIBL - will help you understand the application of a model of excellence in the training

program IAT:

Use a practical example, to illustrate and examine the criteria

Work with a choice of criterion parts to improve the knowledge and understanding

Understanding of the applicability of the Fundamental Concepts

Increasing familiarity with RADAR

Developing skills to work together as members of the assessment team(ASSESSMENT)

Search for evidence, to clarify the organizational strengths and areas for further

To understand the 'big picture'

Think about, to go ahead

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